Suttle Mountain Jacket by Columbia
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OMNI-HEAT: Our patented Heat Reflective garments are the ultimate body heat management system for outdoor performance. The interior lining consists of our metallic dot pattern designed to retain heat, while the breathable fabric dissipates moisture.
100% SYNTHETIC DOWN INSULATION: The down-style baffling is flexible at all the right points, controlling loft, versatile fit, and maximum warmth. The lush faux-fur trimmed hood protects the head and face while containing your natural body heat.
SHERPA LINED HOOD: This stylish winter parka comes with an adjustable storm hood, lined with plush sherpa fleece, a soft chin guard, and removable faux-fur trim. Now you can definitely dial in the cozy with the changing winter conditions.
HANDY FEATURES: With a full two-way zippered front, adjustable cuffs, a zippered chest pocket, along with two hand and cargo pockets to keep valuables warm and secure.
BUILT TO LAST: Columbia’s attention to detail is what sets our apparel apart from others. We use only the highest quality materials, expert craftsmanship, and durable stitching. This is a worry-free garment you will enjoy for seasons to come.
Our Return Policy:
30-Day Satisfaction Guarantee:
We offer a 30-day satisfaction guarantee from the date of purchase. If you are not completely satisfied with your purchase within this period, you may return it for a refund or exchange.
Eligibility:
To be eligible for a return, the item must be unused, in its original
packaging, and in the same condition as you received it. Any item not in
its original condition or damaged for reasons not due to our error may not
be eligible for a refund or exchange.
Return Process:
To initiate a return, please contact our customer service team at
customerservice@uniexinc.com within 30 days of receiving your order.
Please provide your order number and reason for the return. Our customer
service team will guide you through the return process and provide you
with a return authorization and instructions for returning the item.
Refund or Exchange:
Once your return is received and inspected, we will send you an email to
notify you that we have received your returned item. We will also notify
you of the approval or rejection of your refund or exchange. If approved,
your refund will be processed, and a credit will automatically be applied
to your original method of payment within a certain number of days. If you
opt for an exchange, we will ship the replacement item to you promptly.
Return Shipping:
Customers are responsible for the cost of return shipping unless the
return is due to an error on our part or a defective product. In such
cases, we will provide a prepaid return label for your convenience.
Uniex is committed to providing
excellent customer service and ensuring that you are completely satisfied with your purchase.
Thank you for
shopping with us!
Sincerely,
Customer Service Team
Uniex Inc.
Order Processing:
Orders are typically processed within 1-2 business days of being placed, excluding weekends and holidays.
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Methods:
We offer several shipping options at checkout, including standard and expedited shipping.
Shipping costs & estimated delivery times will vary depending on your location & the shipping method chosen.
Delivery Times:
While we strive to meet these estimated delivery times, actual delivery may vary due to factors such as carrier delays or inclement weather.
Shipping Charges:
Shipping charges are calculated based on the weight of your order & your selected shipping method.
You can review shipping charges before finalizing your purchase during the checkout process.
Tracking Your Order:
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor the status of your delivery online through our website or the carrier's website.
Shipping Delays:
While we do our best to ensure timely delivery, shipping delays may occur due to unforeseen circumstances beyond our control.
If your order is delayed, we will notify you via email and provide updates on the status of your shipment.
Shipping Support:
If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact our customer service team. We're here to help!
Returns and Exchanges:
For information on returns & exchanges, please refer to our Returns Policy.
Policy Updates:
We reserve the right to update or revise this shipping policy at any time without prior notice. Please check this page periodically for any changes.
If you have any questions or require further assistance, please don't hesitate to contact us.
Thank you for choosing
Uniex!
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